Cookie Policy (EU)

Last updated: October 18, 2026

This Cookie Policy explains how Yiloo® (“we”, “us”, or “our”) uses cookies and similar tracking technologies when you visit our website at https://yiloo.com (the “Website”).

This policy applies to residents of the European Union (EU) and the European Economic Area (EEA) in accordance with the General Data Protection Regulation (GDPR) and the ePrivacy Directive.

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently, improve user experience, and provide information to the owners of the site.

Similar technologies include web beacons, pixels, local storage, and scripts, which serve comparable purposes.

2. How We Use Cookies

We use cookies for several reasons, including:

  • Ensuring the core functional operation of our store (e.g., shopping cart, checkout process, customer support chat).
  • Remembering your preferences and settings.
  • Analyzing how visitors use our Website to improve site performance and user experience.
  • Delivering personalized marketing and targeted advertisements based on your consent.

3. Categories of Cookies We Use

Our Website categorizes cookies into the following types:

A. Essential / Strictly Necessary Cookies

These cookies are necessary for the Website to function properly. Without these cookies, essential features such as the shopping cart, secure checkout, and basic page navigation cannot function. You cannot disable these cookies through our cookie banner.

  • Examples: Session management, security cookies, WooCommerce cart and checkout functions.

B. Functional Cookies

Functional cookies enable the Website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.

  • Examples: Tidio Live Chat (enables real-time customer support chat widgets), language selection preferences, currency switcher settings.

C. Analytics / Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our store. They help us know which pages are the most and least popular and see how visitors move around the site. All information collected by these cookies is aggregated and anonymous.

  • Examples: Google Analytics.

D. Marketing / Targeting Cookies

These cookies may be set through our site by our advertising partners (such as Meta / Facebook). They may be used to build a profile of your interests and show you relevant advertisements on other websites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device.

  • Examples: Meta Pixel (Facebook Pixel).

4. Third-Party Cookies

In addition to our first-party cookies, certain third-party services integrated into our Website may place cookies on your device. These include:

  • Tidio: To provide real-time chat support.
  • Payment Gateways (e.g., PayPal / Stripe): To process transactions securely and prevent fraud.
  • Analytics & Advertising Providers: Google and Meta.

Please note that third-party cookie usage is subject to the respective privacy and cookie policies of those third parties.

5. How to Manage and Change Your Cookie Preferences

You can manage or change your cookie preferences at any time.

A. Through Our Cookie Consent Banner

When you first visit our Website, a cookie banner powered by CookieYes will appear. You can choose to:

  • Accept All: Consent to all categories of cookies.
  • Reject All: Decline all non-essential cookies.
  • Customize: Choose specific categories of cookies you wish to allow (e.g., Functional, Analytics, Marketing).

You can revisit your cookie consent settings and update your choices at any time by clicking the Cookie Settings widget located at the bottom corner of our Website.

B. Through Your Browser Settings

Most web browsers allow you to control cookies through their settings preferences. You can configure your browser to block or delete cookies:

Please note that blocking strictly necessary cookies may impact the performance and functionality of our online store.

6. Your Rights Under GDPR

Under the GDPR, EU/EEA users have specific rights regarding personal data collected via cookies, including:

  • The right to withdraw consent at any time.
  • The right to access, update, or delete personal information collected.
  • The right to object to processing for marketing purposes.

For more details on how we protect your personal data, please review our Privacy Policy.

7. Contact Us

If you have any questions or concerns about our use of cookies or this Cookie Policy, please contact us at:

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